Maria Clarissa Catindig

Achieve a flexible career, develop my professional and communication skills, and to experience personal growth; learn to adapt to different situations, and to find new interests and passions, which could lead to a new career that I would not have discovered otherwise; find a great balance between work and personal life, and spend more time doing the tasks accurately.

Chargeable for counting and verifying cash amounts at the start of the shift; exchanging currency using accurate exchange rates; finalizing cash payments to customers; maintaining balance in the cash register and ensuring legitimate transactions to avoid delays and complications; being sociable and discrete at the same time, especially when it comes to privileged information such as credit card details; assisting other cashiers as required; keeping the cage clean and secure; maintaining high-quality service to customers by providing friendly, courteous, and professional behaviour, whether providing direction, support, or information.

Liable in an organization to facilitate operations: welcomes visitors as they enter the indoor water facility; respond to telephone calls and assist guests with inquiries about the services, pool amenities, admission fees, promotions, discounts, and other services offered; maintains an inventory and orders products and supplies; verify the customer in the computer system to obtain their actual ticket at the entrance of the facility; run errands while maintaining professional composure and making sure guests get their best experience.

In charge of the implementation of the restaurant program; demonstrate strong customer service orientation and the ability to make decisions and actions to ensure customer needs are met; demonstrate people management skills in coaching, developing, and supervising a team; have knowledge of the basic operations of the restaurant; have the ability to evaluate operational improvements, adherence to defined standards, sales, and profitability; resolve customer issues and grievances in a professional manner; have strong leadership skills and an affinity for capacity development; operate payroll software and perform payroll activities accurately; record all income and expenses and ensure cash accounts are balanced.

Accountable when: ensuring stimulating restaurant experiences for customers; escorting customers to tables and presenting the menu and helping the customer select food and beverages; taking and serving orders; answering questions or making recommendations for complimentary products; issuing invoices and accepting payment; preparing dining tables with special attention to hygiene and order; treating complaints or problems with a positive attitude.